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| Leadership | What is the key ingredient in leadership – vision, courage, the ability to mobilise others, the willingness to challenge received ideas? How do values mesh with behaviour in leadership? |
| Communication | What am I expecting from
this business meeting? Are
we supposed to generate options or take a decision? Our expectations
are rooted in culture. |
| Teams | How can we improve our team’s performance? What are the success factors for teams? Are they the same for mono- and multicultural teams? |
| Conflict Management | How can I move from a “I’m right – you’re wrong” position to a conversation about how to solve an issue? How can I learn to react appropriately in stressful situations… |
| Customer Orientation | How many suppliers are genuinely customer-oriented? How many stay focused on their product lines? Key Accounts are no longer buying products, they are buying suppliers… What are the implications for your organisation? |
| Training
and/or coaching |
These themes can be worked on in the way that best suits your needs: • We can organise courses and coaching for your personnel on your premises. • We can conduct residential courses for your managers. • We offer places on public courses run in conjunction with our partners such as HEC in France– see http://www.hec.fr/hec/fr/exed/programmes/courts2004/ |
| Diagnostic tools | We use pyschometric tools such as the Myers Briggs Type Indicator® (MBTI) and the WorldWork Profiler® to help people get a clearer picture of their preferred ways of behaving and the impact they have on those who work with them… |